Question 1

How does CapLead work?

Accepted Answer

CapLead is a QR-to-SMS automated follow-up platform. A prospect scans your branded QR code, enters their name and phone on a mobile-friendly opt-in page, and CapLead sends up to three timed SMS follow-ups on your behalf — within 5 minutes, at 24 hours, and at 72 hours. No app download required for you or your leads.

Question 2

How fast does CapLead follow up with leads?

Accepted Answer

CapLead's full follow-up sequence completes within 72 hours: the first SMS goes out within 5 minutes of opt-in, the second at 24 hours, and the third at 72 hours — the peak reply-rate window for service businesses.

Question 3

What businesses is CapLead for?

Accepted Answer

CapLead is built for service businesses that meet leads in person: contractors, roofers, real estate agents, public adjusters, med spas, home services, and any business that captures prospects at job sites, events, or storefronts.

Question 4

Does CapLead require an app download?

Accepted Answer

No. Leads scan a QR code with any smartphone camera, opt in through a mobile web form, and receive SMS follow-ups on their native messaging app. There is nothing to download for you or your leads.

Question 5

How much does CapLead cost?

Accepted Answer

CapLead has three tiers: Starter is $147 one-time setup plus $49/month with a single 24-hour follow-up. Growth is $247 setup plus $69/month with the full 3-touch drip at 5 minutes, 24 hours, and 72 hours. Pro is $347 setup plus $97/month with custom timing, up to 7 touches, and white-label branding. All plans include a 30-day money-back guarantee.

Question 6

How does CapLead's automated SMS follow-up work?

Accepted Answer

A prospect scans your QR code, enters their name and phone number on your branded opt-in page, and CapLead automatically sends 3 timed SMS messages in your name — within 5 minutes, at 24 hours, and at 72 hours. If they reply, you get an instant hot lead alert on your phone.

Question 7

How long does setup take?

Accepted Answer

Most clients are live and capturing leads within 1-3 business days on our toll-free number. We build your landing page, QR code, and SMS system while handling carrier registration. An optional local phone number takes 2-4 weeks to register but runs in parallel, so it never delays your go-live.

Question 8

What is A2P 10DLC and why does it matter?

Accepted Answer

A2P 10DLC is the federal carrier compliance layer required for all US business SMS. Registering keeps your messages out of spam filters and your business legally protected. CapLead handles the entire registration process for you.

Question 9

What happens when a lead replies to a follow-up text?

Accepted Answer

When a lead replies to any automated message, CapLead forwards that reply to your phone instantly as a hot lead alert — including their name, number, and message. You call them back while they're still warm.

Question 10

How much does CapLead cost?

Accepted Answer

CapLead starts at $147 one-time setup plus $49/month for the Starter plan. The Growth plan is $247 setup plus $69/month and includes the full 3-touch drip sequence. All plans include a 30-day money-back guarantee.

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